TENKAICHI
SUSHI AND
NOODLE BAR
TERMS & CONDITIONS
We offer you the opportunity to join our newsletter mailing list, which gives you the chance to receive news about offers, competitions and the occasional chance to join our ‘founders club’ when places become available. By registering and or using this website, you agree to having read, understood, and accepted these Tenkaichi Sushi & Noodle Bar terms and conditions.
Only those residents in the UK aged 18 years or older may register. When you register and submit your Email address and other details, we will keep this data securely in accordance with Tenkaichi Sushi & Noodle Bar privacy policy.
Tenkaichi has partnered with Tablein to accept and manage bookings and reservations on our behalf, their terms of service can be found at https://www.tablein.com/terms/ and their privacy policy can be viewed at https://www.tablein.com/privacy
Your booking reserves your table and will be kept for 10 minutes after the booked time, after which your booking may be cancelled.
Please let us know as soon as possible should your plans change and we will make every endeavour to accommodate you.
Due to the limited capacity of our restaurant, we limit the duration of bookings as found on your booking confirmation Email. We ask you to please be punctual and respect these booking slots and timeframes.
Please note that our Kitchen closes 45 minutes prior to our published restaurant closing times. Customers arriving after the kitchen closes will not be served.
We adopted a contact free ordering system, to ensure guest safety during the period of Covid 19 restrictions, which has proven such a huge success that customers have asked us to keep it! It is operated by our partners Yoello, who are a local company, with offices just down the road! Yoello terms and conditions can be found at https://www.yoello.com/terms-conditions and their privacy policy can be viewed at https://www.yoello.com/privacy-policy. Payments taken through Yoello are conducted through a secure website using Stripe. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. This same level of payment processing security applies to card payments made at Tenkaichi, through Global Commercial services another Level 1 provider.
Guests under the age of 17 must be accompanied by an adult.
Whilst we do our best to ensure everything shown on our menu is available, we cannot guarantee the availability of any item. As is usual with nearly all Asian restaurants, we use soya bean oil produced from genetically modified soya. Whilst we take care to remove any small bones or shells from our dishes, there is a small chance that some may remain.
Allergens are not displayed on our menu. If you have a food allergy, intolerance, or sensitivity, it is your responsibility to let your server know before you order.
Our dishes are prepared in areas where allergenic ingredients are present. We cannot guarantee our dishes are 100% free of these ingredients as allergens may be airborne.
There are occasions when our recipes change, so even if you dine with us regularly and even if you always choose the same food item each time you visit, if you have a food allergy, intolerance, or sensitivity, you must check with your server before ordering.